On Thursday, November 7, 2024, Yonyou Customer Connect SEA 2024 took place at the Suntec Singapore Convention & Exhibition Centre. Yonyou Customer Connect SEA 2024 is an annual event gathering Yonyou customers and partners. This year’s highlights included new product launches tailored to Southeast Asian businesses, an MOU signing ceremony with OCBC to showcase enhanced collaboration and a joint product solution, and a dedicated session on enterprise data security.
Howard Chen, Managing Director of Yonyou South Asia-Pacific, opened the event with a welcome address. He reminisced about Yonyou’s 15 years of operation in Singapore. Through the years, technology advancements have been unprecedented, and Yonyou has kept pace with deep technology to serve enterprises who trust Yonyou’s products as the backbone of their business operations. Singapore has also been a central hub for enterprises to set up bases in Southeast Asia. Hence, Yonyou is dedicated to investing enough resources into product development specific to serving enterprises in this region.
In 2025, Yonyou is set to empower Southeast Asian enterprises with its latest technological advancements: YonBIP: Business Innovation Platform v. 2312, YonBuilder: Low-Code Development Platform, Business Travel & Expense Platform, Collection Reconciliation Cloud, and Enterprise-Bank link. Zhang Xinxin, regional sales director of Yonyou Singapore introduced the following products, its features & functionalities to Yonyou’s existing customers showing them the possibilities of technology for the business operations ahead.
YonBIP: Business Innovation Platform (version 2312)
YonBIP is a cloud-native, intelligent commercial application infrastructure designed to facilitate enterprise service co-creation. Version 2312, specifically tailored for the Singapore market, incorporates essential local requirements such as GST reporting and e-invoicing (InvoiceNow) to elevate user experience and ensure compliance with Singaporean regulations. This highly flexible and secure platform leverages new-generation digital technologies to drive innovation, enabling networked collaboration and data intelligence. With a focus on customer value, YonBIP supports digital transformation through process remolding and agile innovation. Its ecological approach fosters an industry-level digital ecosystem, promoting high-quality development in the digital economy and advancing commercial success.
YonBuilder: A Low-Code Development Platform
YonBuilder empowers businesses to rapidly develop custom applications without extensive coding. Its intuitive drag-and-drop interface and pre-built components make it accessible to both technical and non-technical users, accelerating time-to-market and significantly reducing development costs. This powerful tool is a game-changer for enterprise software, which has long been criticized for its archaic features and rigid process configurations. By democratizing application development, YonBuilder enables organizations to adapt to evolving business needs, streamline processes, reduce costs, and innovate faster. With YonBuilder, businesses can break free from the constraints of traditional software development and embrace a more agile and innovative approach.
Product Collaborations with OCBC Bank
Spearheaded by Yonyou Network Technology’s Director of Customer Growth & Product Development, Ralph Yuan, three major Yonyou products have achieved seamless integration with OCBC’s banking platform to fuel business convenience and success. Targeting pain points in key business areas such as procurement, finance, funding, and business operations, these products are often adopted together as a unified solution to address management challenges, compliance and tax risks, and process inefficiencies.
1. Collection Reconciliation Cloud
Collection Reconciliation Cloud offers a comprehensive suite of tools to optimize payment collection and reconciliation processes. It enables businesses to accept payments through various channels, including online platforms, payment gateways, direct bank deposits, and point-of-sale systems. By centralizing data capture and order processing, Collection Reconciliation Cloud ensures efficient order fulfillment. Furthermore, it automates payment reconciliation, streamlining the process of matching payments to invoices and accounting for platform fees. This integrated approach helps businesses improve cash flow, reduce errors, and gain valuable insights into their revenue streams. Collection Reconciliation Cloud integrates with OCBC, enabling the automatic transfer of bank transaction data from OCBC’s platform to Yonyou’s platform. This integration facilitates seamless record matching and automated flagging of any discrepancies.
2.Business Travel & Expense Management
Yonyou’s Business Travel & Expense Management is a cloud-based platform offering a comprehensive enterprise spending management solution built around business travel. It integrates with major travel platforms like Trip.com and Booking.com, connecting to over 100 service providers for business travel, dining, benefits, and more. Additionally, it integrates with OA (office automation) and ERP (enterprise resource planning) systems. The platform streamlines the entire business spending process, from application to booking, reimbursement, settlement, and receipt management. This helps enterprises enhance compliance, reduce costs, and improve efficiency. This solution can be further enhanced with OCBC Virtual Purchasing Card capability. This allows companies to assign each employee a virtual card with pre-set spending limits and criteria. This eliminates the need for employees to use personal credit cards for company purchases and enables enterprises to closely track and monitor spending with greater control and compliance.
3.Bank-Enterprise Link
Yonyou’s Bank-Enterprise Link is a comprehensive solution that streamlines global financial operations. By connecting to a vast network of over 2300 domestic and 200+ foreign banks through its data nodes in Beijing and Singapore, it enables seamless cross-border transactions. This solution supports various bank types, including policy banks, state-owned banks, commercial banks, and internet banks. Adhering to international standards like ISO-20022, SWIFT-MT, and ECBICS, it facilitates efficient and secure financial processes. The platform supports multiple transaction types, including foreign exchange, collections, and letters of credit, ensuring comprehensive coverage of global financial needs.
Yonyou’s collaboration with OCBC as an integrated bank platform further enhances its value proposition. This partnership offers real-time insights, automated processes, and robust security measures. By connecting businesses to a vast network of domestic and international banks, Yonyou’s Bank-Enterprise Link empowers organizations to make informed decisions, optimize cash flow, and achieve greater financial control.
Ensuring Enterprise Cybersecurity
Tony Chen, Yonyou South Asia-Pacific’s Head of Product Development, shared with the audience the critical importance of enterprise cybersecurity. He highlighted the vulnerabilities and risks that enterprises face due to security flaws in software systems or third-party components. These risks can lead to severe consequences such as hacking, data breaches, and business disruptions. He detailed Yonyou’s comprehensive strategy for product security, which involves several key components: proactively addressing emerging threats through continuous updates to security policies and technologies; implementing specialized security measures to safeguard custom applications; ensuring the security of older systems by applying necessary protections; rigorously testing security patches to prevent unintended vulnerabilities; and optimizing network configurations to minimize potential attack surfaces.
Huawei Cloud Stack: A Catalyst for Digital Transformation
Albert Yin, Senior Cloud Account Manager of Huawei Cloud Singapore, showcased the power of Huawei Cloud Stack in enabling seamless cloud and on-premise deployment of Yonyou’s enterprise systems. This innovative solution empowers Southeast Asian businesses to modernize their IT infrastructure, streamline operations, and accelerate digital transformation. Recognized by Sullivan’s 2023 report as a top performer in market performance, technical innovation, and customer service, Huawei Cloud Stack offers scalability, high performance, agility, robust security, and cost-effectiveness. By addressing specific regional challenges such as data sovereignty, language barriers, and connectivity issues, Huawei Cloud Stack enables businesses to fully leverage the potential of cloud technology, enhancing their competitiveness, efficiency, and customer satisfaction.
Jumborca: Fortifying Data Protection
Roger Law, Regional Director of Revenue at Jumborca, highlighted the company’s comprehensive data protection solutions. Their multi-environment protection capability safeguards Yonyou environments, whether on-premises, cloud-based, or hybrid. By offering robust defenses against ransomware attacks and a reliable Disaster Recovery as a Service (DRaaS) solution, Jumborca ensures the protection and rapid recovery of critical Yonyou data. This strategic partnership strengthens Yonyou customers’ system security defenses, providing peace of mind and business continuity.
Trip.biz: Trip.com for Enterprises with Better Prices
Jeffrey Soh, Regional Sales Director of Trip.Biz, highlighted their integration with Yonyou’s Business Travel & Expense Management platform. This integration streamlines the business travel booking process and simplifies expense management. Additionally, Trip.Biz caters to both company and individual needs. Companies benefit from features that promote sustainability, such as carbon footprint tracking and eco-conscious travel options. For individual travelers, Trip.Biz offers “bleisure” options, allowing them to combine business trips with personal getaways. Most importantly, this integration also helps companies secure lower travel prices compared to individual bookings.
DoricTech: One-Stop Freightech Solution
Tiago Fu, Sales Manager of DoricTech, introduced their suite of IoT and SaaS solutions designed to address specific challenges in various logistics scenarios, including EV fleet operations, railway and seaport efficiency, warehouse automation, and carbon management. As a global leader in IoT freight tech and AI-driven logistics, DoricTech serves high-volume clients like Amazon China, Walmart, Nestle, and others. Their fleet management system seamlessly integrates with Yonyou’s supply chain management modules, enabling real-time synchronization of operational and logistics data within a unified platform.
FOZL: Comprehensive Services for Global Expansion
Huang Zelin, Group Director of FOZL, spoke at the Yonyou Customer Connect SEA 2024 event about FOZL’s successful implementation and ongoing use of Yonyou’s financial and accounting system. This system empowers FOZL to offer a comprehensive suite of services designed to facilitate global expansion for Chinese enterprises. Their services include corporate consulting, company establishment, policy and license applications, administrative support, and annual company audits. By leveraging Yonyou’s system’s robust capabilities, FOZL empowers businesses to streamline their global operations, optimize tax strategies, and ensure compliance with local regulations.
Ngai Chin: Construction Digitization Enables Successful Project Delivery
Established in 1986, Ngai Chin is one of Singapore’s pioneering interior fitting-out service providers. Clifton Chong, QS and IT Manager, shared at the event about their service offerings and project successes. They have previously implemented project management and enterprise resource planning modules to enable digital-intelligent project management and integrated business-finance operations. This digitalization journey has enabled them to manage 3 factories, 400 employees, and complete over 500 projects within a decade. Some of their notable projects include office fit-outs for renowned companies like Chanel Singapore, Grab, IHH Healthcare and Dell Global.
TG Group: Comprehensive Human Capital Solutions for Business Success
Headquartered in Singapore, TG Group delivers a comprehensive suite of innovative human capital solutions to help clients achieve greater business success. Leo Liu, Business Development Manager, shared about their 4 main lines of business include contract staffing, Recruitment, Payroll Process Outsourcing (PPO), Global Employer of Record (PEO/EOR). Through the use of Yonyou’s human resources management and financial management modules, they are able to manage large global workforce for MNCs such as Ernst & Young, Accenture, Etiqa, and Deloitte.
Riding the wave of globalization, Yonyou South Asia-Pacific will continue to partner with our customers and ecosystem to explore new international markets. As Yonyou Group expands globally, we remain committed to our core values of user-friendliness, continuous innovation, and professional dedication. We will enhance service quality and strive for excellence. By leveraging digital intelligence, Yonyou will empower businesses to achieve sustained, rapid growth and set new industry standards for intelligent services.
