Frequently Asked Questions
General
Enterprise Resource Planning (ERP) is a type of software used by organisations to manage and integrate important parts of their businesses. An ERP system integrates areas such as planning, purchasing, inventory, sales, marketing, finance, human resources, and more. By centralising this data, ERP systems enable companies to streamline processes, improve collaboration, and make data-driven decisions.
At Yonyou, we provide comprehensive support throughout the ERP implementation process and beyond. This includes initial consultations, customisation, training for your staff, and ongoing technical support. After implementation, our dedicated support team is available to assist with any queries or issues, ensuring that your ERP system continues to run smoothly and effectively.
The cost of Yonyou’s ERP software varies based on several factors, including the size of your business, the specific modules required, the level of customisation needed, and the number of users. We offer scalable solutions suitable for different business sizes and budgets. For a detailed quote, please drop us an email at enquiry@yonyou.com.sg and we will provide a tailored pricing plan based on your specific business needs.
Data security is a top priority at Yonyou. Our ERP solutions are built with robust security measures, including data encryption, secure data storage, and regular security audits. We comply with international data protection standards to ensure the confidentiality, integrity, and availability of your company’s data. Regular updates and security patches are provided to protect against emerging threats.
Absolutely. Yonyou’s ERP solutions are highly customisable to meet the unique needs and processes of your business. Our team works closely with you to understand your specific requirements and tailor the ERP system accordingly. This ensures that the software aligns with your company’s processes, enhancing efficiency and effectiveness.
ERP for Small Business
Small businesses need ERP software to streamline and integrate their core business processes, such as sales, purchasing, inventory, and accounting. This integration leads to improved efficiency, data accuracy, and decision-making. Cloud-based ERP systems provide a centralised platform for managing these diverse functions, enabling small businesses to scale effectively, reduce manual workload, and stay competitive in their market by being more organised and responsive to changes.
Selecting the perfect ERP requires planning. First, identify your desired functionalities. Then, set a realistic budget for software, implementation, and potential customization. Research vendors that cater to your industry and size, and shortlist strong contenders. Focus on features that directly address your needs and ensure smooth integration with existing systems. Finally, choose a reputable vendor with a history of success and strong support services. By following these steps, you’ll be well on your way to an ERP that streamlines operations and fuels your business growth.
Yonyou offers a range of industry-specific features that can benefit your business. To see if our solution aligns perfectly with your needs, let’s discuss your specific industry and requirements!
Yes, Yonyou’s ERP software is designed for seamless integration with your existing systems, minimizing disruption to your current operations. We offer various integration methods to ensure a smooth connection with your specific setup. Please reach out to us at enquiry@yonyou.com.sg to discuss your current IT infrastructure and systems to determine the best approach for your business.
Yonyou goes beyond just software, providing a comprehensive training and support package to ensure a smooth ERP implementation. Their in-person training tailors learning to specific employee roles, while dedicated guides and manuals offer ongoing reference. Support spans the entire process, from pre-implementation consultations to post-launch assistance with a dedicated team to address any technical issues. To keep your system running optimally, Yonyou provides ongoing maintenance with regular updates, bug fixes, and security patches.
Yonyou’s ERP can be your growth partner. It centralizes and automates tasks across various departments, giving you better control and freeing up your team for strategic work. Real-time data and analytics empower you to make data-driven decisions, while improved visibility across your business helps you identify and seize opportunities. Streamlined operations through automation lead to faster processes, reduced costs, and a more competitive edge. With Yonyou’s ERP, you have the tools to manage effectively, optimize operations, and fuel your business growth.
Yes, Yonyou’s ERP software offers robust mobile capabilities to enhance accessibility and productivity for your workforce. We offer dedicated mobile apps for key functionalities, allowing on-the-go access and increased flexibility. Additionally, the ERP system can be accessed through a web browser on any mobile device with an internet connection, for even greater convenience.
Yonyou’s ERP can adapt alongside your business. The system’s flexible architecture and modular design allow you to scale features and functionalities as you grow, ensuring you only pay for what you use. You can easily manage user access as your team expands, and Yonyou’s ongoing support ensures the system stays up-to-date to meet your evolving needs. This makes Yonyou a scalable solution for your business’s journey towards growth.
ERP for Large Business
Yonyou’s ERP software empowers retailers with a centralized system for real-time inventory tracking across locations. Barcode scanning and automated alerts streamline operations, while features like shelf-life management minimize waste. Data-driven forecasting based on sales trends and integration with BI tools allow for smarter inventory planning and automatic replenishment, ultimately reducing stockouts and optimizing profit margins.
Yonyou’s ERP solutions are ideally suited for businesses with complexities of larger organizations. It can manage a high volume of data, complex workflows, and multiple departments. Yonyou’s solutions offers features like internationalization and support for multiple currencies, making it a good fit for companies operating across borders.
